Live Visibility

Track every shipment, from booking to POD.

Every job runs through ten tracked milestones on one Job Number. Role-based dashboards mean your team, your company, and your own customers all see exactly what they need — nothing more.

Read the User Guide
Four Roles, One System

See only what's relevant to you.

Access cascades from Nedlloyd downward — each role can only see, and provision, what it's meant to.

SEES

Every client, every job

Full visibility across all clients and jobs — open and closed — with no filtering.

CREATES

Client logins

Provisions Client ID access, manages employees, and holds final job-close authority.

REPORTS

MIS & analytics

Month/year comparisons, pie charts, and exportable tracking reports across the business.

SEES

Assigned jobs only

Only the jobs directly assigned to them — nothing from other branches or teams.

CREATES

Job numbers

Opens new jobs, updates milestone status, and uploads supporting documents at each step.

CLOSES

Completed jobs

Marks a job "Closed" after POD is uploaded and verified, moving it to History.

SEES

Their own shipments

Full open and closed shipment history — searchable by Job, Container or Invoice number.

CREATES

Customer logins

Provisions and resets login access for their own downstream customers.

DOWNLOADS

Every document

Invoices, packing lists, BL/AWB, BOE and POD — all attached directly to the job.

SEES

Their own shipments only

Live, read-only visibility into shipments booked on their behalf — nothing else.

TRACKS

Full milestone timeline

Dates, remarks and current status for every step, from booking to delivery.

RESET

Via their Client

Password resets are requested through the Client who provisioned their login, not Nedlloyd directly.

The Ten Milestones

Every job, tracked the same way.

From booking confirmation to job closure — with the right document attached at every key step.

1
Booking ConfirmedBooking Note
2
Cargo Picked UpInvoice + PL
3
Customs (Origin)Shipping Bill
4
DepartedBL / AWB
5
In Transit
6
Arrived Destination
7
Customs (Dest.)BOE / DO
8
Out for Delivery
9
Delivered (POD)POD Copy
10
Job Closed

Job Closed moves a shipment into History — still fully viewable by the Client and their Customer, with the complete audit trail retained.

Chartered jobs — air, sea or road — run through this same ten-milestone timeline under one Job Number, tagged Charter for quick identification. Learn more about Charter Services →

User Guide

Using the dashboard, step by step.

Everything a Client or Client's Customer needs to log in, track a shipment, and manage access.

01Open Website & Log In+

Go to nedlloydgroup.com and click the Client Login button. Enter the User ID and password provided by Nedlloyd, or by your service provider.

02View Your Dashboard+

After login, your dashboard shows every shipment: Job No, Origin, Destination, Mode, ETA and current live status.

03Track a Shipment+

Click a Job Number, or search by Job No / Container No / Invoice No, to open the full milestone timeline with dates and remarks.

04Download Documents+

Inside a job page, open the Documents tab to view or download every uploaded file — Invoice, Packing List, BL/AWB, BOE, POD.

05Manage Your Customers (Clients only)+

Clients get a User Management menu to create and reset login IDs for their own customers, who then see only their own shipments.

06Password Reset & Help+

Client's Customers contact their Client for a reset; Clients contact Nedlloyd Admin. Closed jobs remain viewable in your History.

Ready to see it in action?

Sign in with your Client, Employee or Admin credentials to open your dashboard.

Request Access